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New Zealand Diploma in Information Technology Technical Support

STARTS: February 2022
Madras Street; Timaru
International Close Date: 20 January for February start; 23 June for July start

Develop a broad range of technical support and networking skills.

Prepare for a wide range of career opportunities in the IT industry.

This Level 5 programme covers a broad range of computing topics and skills including installation, configuration and administration of hardware and software systems; networking and associated services and technologies; security; database management; problem solving; IT service management; web and software design; and development. You'll also enhance your knowledge of professional, ethical and legal principles and practices, and develop your communication and interpersonal skills. Part-time up to 3 years.

Please note: this programme is FEES-FREE for domestic students until 31 December 2022. Find out more >

Fees for 2021

Domestic Fee
$7,100 - $7,900 per year
International Fee
$21,880 per year
International Insurance
$523.50 per year
Indicative Student Services Fee
$320 per year
Valid To
December 31, 2021

Fees for 2022

Domestic Fee
$7,221 - $8,034 per year
International Fee
$22,252 per year
International Insurance
$523.50 per year
Indicative Student Services Fee
$324 per year
Valid To
December 31, 2022

NCEA L2 which must include: 10 credits in Literacy Level 2 or above and 10 credits in Numeracy Level 2 or above

  • OR New Zealand Certificate in Information Technology Essentials (Level 4)
  • OR New Zealand Certificate in Computing (Advanced User) Level 4

OR New Zealand Certificate in Study and Career Preparation (Level 4) Ara Business and ICT Pathway or equivalent

If you have undertaken examinations other than NCEA (e.g. International Baccalaureate, Cambridge Examination), Ara will assess your qualification for academic entry equivalency.

Still want to study but don't meet the Academic Requirements?

If you show that you have equivalent skills for tertiary study gained through study, work and/or life experience, you may be able to gain alternative entry.

Note: The number of courses you have to complete for this qualification may be reduced where you have relevant credits from previous study, or evidence of similar learning or experience in the workplace.

What if English is not my first Language?

If English is not your first language, we want to make sure that you will be successful in your chosen programme of study.

  • Please provide a result from a test or qualification on the acceptable alternatives English Proficiency Outcomes Chart.
  • If you are a New Zealand Citizen or Permanent Resident, complete an Admission and Enrolment form and Ara will contact you regarding a free assessment.
  • If you are not a New Zealand Citizen or Permanent resident, book an IELTS or other test through the Ara Examination Centre or in your home country.
  • IELTS scores used must be taken from a single IELTS Test Report Form and are valid for two years from the date of the test.
  • What if I have achieved NCEA Level 3 University Entrance?
  • You do not need to provide additional evidence of English Language skills.

Overall IELTS 5.5 Academic

  • 5.0 Listening
  • 5.0 Reading
  • 5.0 Writing
  • 5.0 Speaking

Funding assistance

If you face unexpected financial hardship during your studies, we have several funds that you can apply for. These are designed to enable you to continue your current course of study. We also have a wide range of scholarships and awards that can provide financial assistance.

Find out more

Career opportunities

As a graduate of this diploma you'll possess the skills and knowledge to work as a computer technician, technical support officer, entry level network administrator or network engineer, or in help desk and application support analyst roles.

Study pathways

This qualification provides a direct pathway into the Diploma in Networking (Level 6) or the Diploma in Systems Administration (Level 6). Alternatively, you could cross-credit several courses to the Bachelor of Information and Communications Technology, enabling you to reduce the length of this degree by six months.

Recommended school subjects

  • English
  • Maths
  • Computing/ICT/Digital Technologies

New Zealand Diploma in Information Technology Technical Support (Level 5)

FULL-TIME - 1 Year

Develop a broad range of technical support and networking skills.

Information
Type Diploma
Code NZ2596
Next Starts February 2022
May be available for Study Visa? Yes
International application close date 20 January for February start; 23 June for July start
Credits 120
Level 5
Additional Equipment/Fees Advised on enrolment
May be eligible for Fees Free? Yes
Reference NZ2596-STRU

Fees for 2021

Domestic Fee
$7,100 - $7,900 per year
International Fee
$21,880 per year
International Insurance
$523.50 per year
Indicative Student Services Fee
$320 per year
Valid To
December 31, 2021

Fees for 2022

Domestic Fee
$7,221 - $8,034 per year
International Fee
$22,252 per year
International Insurance
$523.50 per year
Indicative Student Services Fee
$324 per year
Valid To
December 31, 2022
Enquire Now View Dates & Apply
NZ Diploma in Information Technology Technical Support - Feb 2022 - Christchurch
Start date: 21 February 2022
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NZ Diploma in Information Technology Technical Support - Feb 2022 - Timaru
Start date: 21 February 2022
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NZ Diploma in Information Technology Technical Support - Jul 2022 - Christchurch
Start date: 25 July 2022
Apply
NZ Diploma in Information Technology Technical Support - Jul 2022 - Timaru
Start date: 25 July 2022
Apply

With an internationally-recognised Ara qualification, the world is your oyster. Our graduates can be found working and making a difference across the globe…

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Credit Recognition

If you have prior relevant experience or previous related study credits, you may be eligible for credit recognition towards this qualification.

Find out more

Documents

Area of Interest

Key Information for Students

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