Skip to main content

Unified Communication

To enable students to analyse the impact of convergence on network infrastructure, and implement unified communications to maintain acceptable organisation service levels

Course Code DNET603
Level 6
Credits 15


  • Analyse and discuss the characteristics of a Unified Communications (UC) solution
  • Discuss and implement end user accounts and associated devices, voice messaging, unified instant messaging (IM) and presence
  • Provide end user support for a UC system