Skip to main content

Workplace Knowledge

The aim of this course is to develop knowledge and skills to deliver professional customer services that meet business requirements and work collaboratively within a team.

Information
Course Code BSNS4203
Level 4
Credits 15

Description

The learning outcomes for this course are:

Work collaboratively to meet team objectives in a business context.

Demonstrate customer service techniques to consistently meet business needs.

Demonstrate professional and ethical behaviour, and social and cultural awareness in a business context.