Customer Services

The aim of this course is to develop the knowledge, skills and attributes to provide administrative services in a business context.

Information
Course Code	BSNS3201
Level	3
Credits	15

Description

The learning outcomes for this course are:

Provide administrative and general office services using business technologies.

Contribute to a team to achieve business objectives.

Select and apply customer service techniques in a business context.

Apply professional and ethical behaviours in a socially and culturally responsible manner to contribute to the performance of a business.